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Seller Success Strategies

Our key guidelines will help you successfully sell your pre-loved items, boost your Seller Status, and build trust within the Wear It community.

Seller Success

1. Be completely honest, with every detail shared:

Honesty really is the best policy, and that starts with the listings you create. Take plenty of original, well-lit photos, write a clear description with as much detail as possible, and be open and accurate about any flaws. Remember, buyers can report any issues with their item once they receive it, so it's always better to be completely honest about your item, including its origins, condition, quality, colour, size, and flaws.

2. Sell only items you're able to ship!

It's easy to overlook an item you've sold elsewhere (or decided to keep!) still being listed. But this could lead to a disappointed buyer if they purchased it. Did you know that cancellations can hurt your seller reputation? Avoid causing any frustration and maintain your great status by removing unavailable items it's quick and easy!

3. Taking a break? We've got your back:

Whether you're away for the weekend or heading off for two weeks of sun, activating Holiday Mode just takes one click. Once Holiday Mode is activated, your items will remain visible. Buyers can still ❤️ them they just won't be able to place an order until you're back. It couldn't be simpler to avoid selling items you're not available to ship.

4. Sold? Time to Ship!

To keep things running smoothly, most items on Wear It must be shipped within 7 days, or the sale will be automatically canceled. Sellers pay for shipping fees, so make sure to ship your items! This includes any items sold through our Direct Shipping, you'll be sending them to the buyer well packaged, and shipped promptly.

5. Keep the conversation going:

Buyer-Seller Chat allows buyers to easily inquire about items that catch their interest. The faster you respond, the faster the seller sold, so keep those replies quick and friendly, plus, a little charm never hurts.

6. Set Your Price Smartly:

It's important to set the best price for your item, but you can also check what similar items have sold for on Wear It before listing, and how to price your items. You can also use our price calculator to help you price specific items, like a particular brand of a bag.

7. Use the App:

If you haven't done so yet, it's worth downloading our App for easy, hassle-free selling. List your items in minutes, easily check on those in your closet and engage with potential buyers on the go.

8. Think seasonal:

If you want to sell your pieces quickly, make sure to sell them at the right time. You may not have great success trying to sell a winter coat in summer, so choose your moment!

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